Policies

    All items are new with full manufacturer's warranties, unless otherwise noted. Solar Mountain Inc. guarantees all items to be as advertised, subject to typographic errors. Any item may be returned for a refund within 30 days if in new condition. Returns require return authorization from Solar Mountain Inc. Returns may be subject to a 15% restocking fee. Shipping charges are not refundable. Any back-ordered items may be cancelled at any time before shipping for full credit.

Privacy

    We maintain as much customer data as is necessary to process transactions and inquiries. We do not share customer information with anyone, other than what is necessary to process transactions. We appreciate your trust in us.

Shipping

    Shipping Solar Products is a challenge. They are often fragile, large, heavy and expensive.

     ****INSPECT ALL ITEMS BEFORE ACCEPTING if possible.****

     ****Note ANY INDICATIONS OF DAMAGE to the packaging.****

    This will help immensely in the case of a claim. We insure all shipments but collecting claims can be impossible without documentation, so please inspect or note potential damage!
    Shipping Quotes displayed during checkout may be revised to reflect actual shipping costs. We will notify you before processing your order if this is necessary. This should only occur for large orders or unusual locations.